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CIPTUG UK Chapter Summer Meeting
- 18th June 2010
| Gold Sponsors |
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Verizon Business, a unit of Verizon Communications, is a global leader in communications and IT solutions. We combine professional expertise with the world's most connected IP network to deliver award-winning communications, IT, information security and network solutions. We securely connect today's extended enterprises of widespread and mobile customers, partners, suppliers and employees - enabling them to increase productivity and efficiency and help preserve the environment. Many of the world's largest businesses and governments - including 96 percent of the Fortune 1000 and thousands of government agencies and educational institutions - rely on our professional and managed services and network technologies to accelerate their business. |
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Founded in 1983 and headquartered in South Africa, Dimension Data, a specialist IT services and solution provider, helps clients plan, build, support and manage their IT infrastructures.
Dimension Data applies its expertise in networking, converged communications, security, data centre and storage, Microsoft and contact centre technologies and its unique skills in consulting, integration and managed services to create customised client solutions.
Dimension Data is the leading Global Cisco Gold Partner in 29 countries and is a Microsoft Gold Partner on five continents, emphasising the value we place on strong collaborative relationships with the world leaders in our industry. |
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| Silver Sponsors |
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Clarus Systems provides Cisco Unified Communications enterprise customers with scalable solutions that maximize ongoing operations and ensure high end user satisfaction. Clarus solutions validate all aspects of the communications environment from an end user perspective, ensuring system availability and performance through automated testing, troubleshooting, performance management, configuration management and business intelligence. |
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Spectrum Solutions International delivers call centre business intelligence through real time reporting across the organisation. Dynamic data collection from multiple data sources including fully Cisco UCC Express and Enterprise certified. Key performance indicators are offered to agents, team leaders and managers through Web Reports, LCD displays, Dashboards, Email and Wallboards. |
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Arc Solutions design and develop integrated voice applications exclusively for Cisco Unified Communications platforms. As a Cisco Preferred Solution Partner, Arc provides software applications that enhance person to person communication within the enterprise. These include attendant operator consoles, helpdesk solutions, presence enabled contact directories and IP phone applications. |
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TelStrat’s Engage Contact Center Suite makes capturing complete customer interaction, maximizing agent performance, knowledge mining call content, and streamlining workforce management affordable for virtually any size organization. Featuring award-winning technology proven in over 1600 installations worldwide, this Cisco-tested-and-certified, component-based product line provides a total solution for optimizing contact center operations. |
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BTS is a specialist in call logging, screen-based consoles, directory solutions and database integration.
Our customers rely on the innovative products and services BTS provides to help them improve their electronic communications.
We are better at helping customers achieve their objectives because we take the trouble to understand their business. |
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